How To Use Trac: Tickets

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If you want to track bugs (errors), suggest tasks or improvements to the project, you have to look at existing tickets by clicking on View Tickets:

You can also create tickets by clicking on New Ticket and filling the form. Creating a ticket is like writing an e-mail: you have ""subject"", ""description"", ""CC"", ""files attachments"". Then, there are few more details that you can fill in order to have a better ticket:

• Assign to (if you want to assign the resolution of the ticket to another user)
• Priority (you can decide the importance of this ticket)
• Component (the project is divided into components, so you can specify to which part of the project the ticket refers)
• Type (What is this ticket? A task? A bug? An improvement?)
• Milestone (You can define to which milestone of the project your ticket belongs, so that we can track the development of the project in the Roadmap page)
• Version (You can specify to which version of the project this ticket refers to)
• Keywords (You can write some tags in order to explain the contents of the ticket quickly)

You can then look at the Roadmap page, where you can see how many tickets shall be resolved before completing each milestone: